What sets IDR apart from traditional Collections Agencies is that we offer true Debtor Counseling. We are not talking about one 10 minute phone conversation with a debtor. The debtor can make an appointment to come into our office to receive in-depth counseling on how to get their credit back on track. If you are a financial institution and you would like to reclaim your customer and help him get on the road to financial recovery, IDR will take the time to educate your debtor. The end result is that your delinquency is resolved while you’ve provided an invaluable service to the debtor.